Help & Support
Find answers to common questions or contact our support team.
Frequently Asked Questions
How do I create an account?
Click the Register button and fill in your details. Verify your email and you're ready to start transacting.
What currencies are supported?
We support digital assets like Bitcoin, Ethereum, USDT, and local currencies across Africa.
Is my data secure?
Yes, we use bank-level security with encryption, 2FA, and regular security audits.
How long do transactions take?
Most transactions are instant. Some may take 1-2 business days depending on the payment method.
What are the transaction fees?
Fees vary by transaction type and payment method. Use our fees checker tool for exact rates.
Can I withdraw to my bank account?
Yes, you can withdraw to local bank accounts, mobile money, or crypto wallets.